Artistry

Design | Usability | Creativity | Content

Intuitive Design

User Engagement

Gathered user feedback via-competitive analysis and stakeholder interviews, to implement an intuitive design for platform.

Applied modernized design patterns for better navigation and overall feasibility.

Mobile-Friendly

Site Optimization

Reduced unnecessary content and contextual jargon to help increase readability. Minimized code and image resolution to eliminate latency.

> Gilliam Portal, LLC - Portfolio Design
Uniformity & Cohesion

Common UI Elements

Applied elegant and clean branding elements to reflect a cohesive user interface.

Practicality

Tabular Data

User preferences and customizations designed with empathy. Applied sorting, pagination, and filtering for practical user experience.

Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
Gilliam Portal, LLC - Portfolio Design
>

UX Audit

Site Evaluation | Competitor Analysis | UX Recommendations

Eliminate user drop-off rate

Tailor your content by reducing the amount of clicks, to instantly make it possible for the users to find what they’re looking for.

Increase online conversion rate

Define the value proposition and display it clearly throughout the site. Remove unnecessary jargon and trivial slogans.

Stakeholder Interviews

  • Help to identify pain points.
  • Evaluate ways to improve tasks.
  • Classify User type & behavior.

Personas

Power User

A "Power User" is someone who knows and utilizes more features and functions of your company's product/service than the average user.

90%

Average User

An "Average User" is someone who exercises 10-15% of the apps capabilities, for a quick end-to-end task fulfillment.

10%

User Journey Map

A user journey map focus on a specific customer's interaction with a product or service. It's a visualization of the process that a person goes through in order to accomplish a goal tied to a specific business or product.

Competitor Analysis

A competitor analysis breaks down features and products offered by each company, their strengths, weaknesses, opportunities that your company/product can take advantage of.
Strengths
Weaknesses
Opportunities

Looking to create
the ultimate experience?

Top 3 Reasons For Choosing Us

1\

Dependable

Being transparent and making sure you're always apart of the process is a valuable attribute we stand firm to deliver.

2\

Forward-Thinking

Innovation is at the forefront of what we do best. Building a progressive product/service to achieve your goals more efficiently, is out top priority.

3\

User-Centered

What ultimately matters is what your users say and do. Every interaction that the customer has with the product/service should be evaluated, intuitively designed and developed.
  • gilliam portal
    • Who We Are
    • Value at a Glance
    • Work Assessment
    • Blog
    • CX Strategy Templates
    Already a user?

    Sign In

    Please enter your Username and Password.


    Forgot your password or username
      About Us
    • Gilliam Portal is a Customer Experience Strategy and Design firm that specializes in providing digital solutions to real-world issues. As a foundation for success, we prioritize customer and business needs with empathy while gaining close insights essential for cultivating innovation.
    • Gilliam Portal, LLC, Web Design, Owings Mills, MD Comodo Trusted Site Seal
      Navigation
    • WHO WE ARE
    • VALUE AT A GLANCE
    • WORK ASSESSMENT
      Location
    • Randallstown, MD 21133
    • Business Hours
    • Mon. - Fri. 9AM–6PM
    • Sat. - Sun. CLOSED
    • Contact
    • design@gilliamportal.com
      Social Connect

    Copyright 2022 - GilliamPortal, LLC all rights reserved | Privacy Policy | Terms of Use

    Powered by GilliamPortal.com